Potenza Electrical Compliance – Privacy Policy

At Potenza Electrical Compliance, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and store your details in accordance with the Australian Privacy Principles and the Privacy Act 1988.

1. Information We Collect
When you interact with us through our website contact form or via direct email, we may collect:

• Your name
• Your email address and phone number
• Your physical property address (for booking safety checks)
• Any details or messages you provide regarding your trade request

2. How We Use Your Information
We strictly use your information to provide our services. This includes:

• Responding to your quotes and compliance enquiries
• Scheduling on-site safety checks and trade work
• Issuing official compliance certificates and invoices
• Sending you automated reminders when your next 1-year or 2-year safety check is due

3. Data Security and Sharing
We do not sell, rent, or lease your personal information to third parties. Your data is stored securely in password-protected accounting and scheduling systems. We will only disclose your address or contact details to third parties if legally required or if necessary to complete your booking (e.g., coordinating access with a tenant or property manager).

4. Your Rights
You have the right to ask for a copy of the personal information we hold about you, or to ask us to update, correct, or delete it.

5. Contact Us
If you have any questions about your privacy or wish to update your details, please contact Chris directly via the contact form on this website